Police Use of Civilian Complaint Mediation: An Analysis of an Emerging U.S. Trend

Elizabeth Bartels, John Jay College of Criminal Justice

This paper will examine the increasing use of mediation by civilian complaint review boards in the United States. Mediation provides civilians and police officers with an opportunity to share perspectives about the complaint. By drawing on emerging research and literature, this paper will analyze the history of the evolution of mediation as an innovative form of handling police complaints.

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Updated 05/20/2006