Drug Court Clients' Satisfaction With Treatment and the Court Experience

Christine A. Saum, University of Delaware
Frank Scarpitti, University of Delaware
Clifford A. Butzin, University of Delaware
Duretta Nichols-Jennings, University of Delaware
Alison R. Brzozowski, University of Delaware

This paper examines client satisfaction with two primary components of a drug court program: the treatment process and monthly status hearings with the judge. We will present data from approximately 100 interviews with former drug court clients. Interviews were voluntary and both graduated and failed clients were eligible for participation. The interviews focused on the clients' overall satisfaction with the drug court program. Information assessed includes general questions such as whether the client would recommend the program to others and whether the client felt the program improved their life. More specific questions asked whether clients are doing better at work and/or getting along better with their family as a result of treatment. Questions which focused on reasons for drug court entry, whether the judge treated the client with respect and whether praise or warnings from the judge were helpful were asked of all respondents. This data will be used to determine what factors are associated with completion and non completion of the drug court program.

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Updated 05/20/2006